Last updated: May 14, 2026

Road Runner Tires & Wheels operates this website, online store, and related services to provide customers with products, tire services, wheels, accessories, scheduling tools, customer support, and a secure shopping experience.

This Privacy Policy describes how Road Runner Tires & Wheels collects, uses, stores, shares, and protects your personal information when you visit, access, purchase from, schedule services through, or otherwise interact with our services.

Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

• Full name
• Billing address
• Shipping address
• Phone number
• Email address
• Payment method information
• Transaction details
• Purchase history
• Appointment details
• Vehicle and tire information provided by the customer
• IP address, browser type, device type, and website usage information

How We Collect Information

We may collect personal information directly from you when you:

• Place an order
• Schedule an appointment
• Contact us for support
• Subscribe to promotions
• Submit forms through our website
• Interact with our website or online store

We may also collect certain information automatically through cookies, analytics tools, and similar website technologies.

How We Use Your Information

Your personal information may be used to:

• Process orders and payments
• Schedule installations and appointments
• Arrange product delivery or pickup
• Provide customer support
• Send order updates and service notifications
• Improve our website and customer experience
• Prevent fraud or unauthorized activity
• Comply with business recordkeeping requirements

Payment Security

All payments are processed through secure third-party payment providers. Road Runner Tires & Wheels does not store complete credit card numbers on our servers.

Marketing Communications

We may use your contact information to send promotional emails, text messages, special offers, or service updates related to our products and services. Customers may opt out of marketing communications at any time.

How We Share Information

Road Runner Tires & Wheels does not sell or rent customer personal information.

We may share limited information with trusted third-party providers only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Fraud prevention providers
• Customer support providers
• Marketing or communication platforms
• Service providers needed to fulfill customer orders

Road Runner Delivery Protection

Road Runner Delivery Protection is an optional service offered during checkout to help protect eligible orders against loss, theft, or damage during transit.

By purchasing Road Runner Delivery Protection, customers acknowledge and agree to the following:

• Coverage applies only to eligible physical products shipped by Road Runner Tires & Wheels.
• Claims for lost, stolen, or damaged packages must be submitted within the required claim period.
• Supporting documentation may be required before claim approval.
• Shipping Protection fees are non-refundable once an order has shipped.
• Coverage does not apply to delays caused by carriers, incorrect shipping information entered by the customer, refused deliveries, or packages shipped to forwarding services.
• Orders marked as delivered by the carrier may require additional verification before reimbursement or replacement approval.
• Claim approval decisions are made by Road Runner Tires & Wheels after review of the provided information.

Road Runner Tires & Wheels reserves the right to deny any claim suspected of fraud, abuse, false reporting, or policy violations.

Cookies & Website Data

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember customer preferences, and support website functionality.

Customers may disable cookies through browser settings; however, some website features may not function properly if cookies are disabled.

Third-Party Websites & Links

Our website may contain links to third-party websites, financing providers, social media platforms, or external services.

Road Runner Tires & Wheels is not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy policies of those external services separately.

Data Security

We take reasonable precautions to protect customer information against unauthorized access, misuse, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed completely secure. Customers use our website and services at their own risk.

Data Retention

We may retain personal information for as long as necessary to provide services, maintain business records, resolve disputes, prevent fraud, and support customer service needs.

Customer Rights & Choices

Customers may contact us to request access, correction, or deletion of personal information when available and appropriate.

Customers may also opt out of promotional communications at any time.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Road Runner Tires & Wheels may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

Road Runner Tires & Wheels
2986 Michigan Ave
Kissimmee, FL 34744
United States

Phone: 407-348-3855
Email: info@roadrunnertires.com
Website: roadrunnertiresfl.com